This eBook is a complete housekeeping operations manual designed for hotels, resorts, cruise ships, and luxury properties. It contains 55+ Standard Operating Procedures (SOPs) covering guest rooms, public areas, laundry, safety, supplies, staff training, and documentation – all aligned with 5-star hospitality standards.
👉 Whether you’re a Housekeeping Attendant, Supervisor, or Executive Housekeeper, this guide provides ready-to-use procedures to ensure consistency, safety, and guest satisfaction in housekeeping operations.
✅ What’s Inside:
- Guest Area Cleaning SOPs – Occupied, Departure, Vacant, VIP Rooms, Turndown, Lost & Found.
- Public Area SOPs – Lobby, Spa, Corridors, Elevators, Banquets, Pool, Parking & more.
- Laundry & Linen SOPs – Sorting, Washing, Ironing, Folding, Stain Removal, Linen Inventory.
- Safety & Maintenance SOPs – Fire Safety, Chemical Handling, Emergency Support.
- Supplies & Inventory SOPs – Trolley Setup, Amenity Replenishment, Storekeeping.
- Staff & Training SOPs – Grooming Standards, Shift Handover, Complaint Handling.
- Admin & Documentation SOPs – Duty Rosters, Daily Reports, HK Log Books, Audits.
- Bonus SOPs – Eco-Friendly Practices, Pest Control, VVIP Setup, New Joiner Training.
🎁 Extra Reference Sections:
- 100+ Housekeeping Interview Q&A (Room Attendant to Exec. Housekeeper)
- Hotel Room Types & Status Codes
- Housekeeping Chemicals Guide
- Department Organizational Chart & Roles
- 5S Methodology in Hospitality
- International Color-Coding System
✅ Trusted by 1000+ hospitality students & professionals worldwide 🌍
Applicable for: 
Hotels | 
Cruise Ships | 
Airlines | 
Resorts | 
Abroad Jobs
Why Choose This Guide?
✔ Covers every aspect of housekeeping – from room cleaning to audits
✔ Designed for 5-star hotels, airlines, cruise ships, and resorts
✔ Includes bonus tools, charts, and interview prep for career growth
✔ Practical, easy-to-implement, and aligned with global hospitality standards
